Privacy Policy

Last Updated: [01-10-2025]

Alphadex Power Ventures LLP (“Alphadex”, “we”, “us”, or “our”) understands the importance of the information and details you share with us and is committed to protecting your privacy throughout our interactions.

The following Privacy Policy explains how we collect, use, disclose, and safeguard your personal information on our website. By using our website or submitting information to us, you agree to the terms below and consent to the collection and use of your information as described.

Information We Collect

We collect personal information that you voluntarily provide to us while using our contact or inquiry forms. This may include your name, email address, phone number, company/organisation name, and any message or details you submit to us.

Additionally, we automatically collect technical and usage data when you visit our site, including your IP address, device and browser type, operating system, access times, and pages viewed. These technical details are used solely for website analytics and security purposes, and we hereby assure you that we do not link them to identify individual users.

How We Use Information

The information you provide will be collected and used to respond to your enquiries, provide requested details about our products and services, and send you the latest updates from our end through newsletters if you opt in. Additionally, we may use aggregated data for website improvements and analytics. However, we do not sell or rent your personal information to third parties under any circumstances.

We may share data with trusted third-party service providers (such as web hosting, email, or analytics providers) solely to support our website operations and ensure everything runs smoothly. Such providers are contractually obligated to protect your data. We may also disclose information if required by law or to protect our rights.

Cookies & Tracking

We use cookies and similar technologies, such as Google Analytics, to enhance your experience with us and to understand website traffic and other key metrics. If you do not wish to be part of this, you can disable cookies through your browser; however, doing so may restrict you from using some of the features on our websites properly.

Testimonials and Feedback

The testimonials, reviews, and any other information about your experience with us while interacting may be published on our website with your permission. By providing it, you allow us to build a non-exclusive licence to use it for marketing purposes. Anyway, we will only display personal identifiers (such as name and company) if you agree to it. All content you submit is considered non-confidential, and we may use it at our discretion.

Data Security and Retention

We deploy reasonable and responsible security measures to protect your personal information from unauthorised access and disclosure. However, you need to understand that the internet and digital realm are not 100% secure. We only collect and retain your personal information for as long as needed to fulfil the purposes outlined above or as required by law. Once the purpose of the collected information is served, we will delete or anonymise it.

Your Rights

As the esteemed user of our website, you have the right to know what information we collect from you and to request correction or deletion of that data. To know more about these rights and for any privacy-related enquiries, you can contact us through the website form or an email.

Compliance

We comply with Indian data protection laws, including the Information Technology Act, 2000, and any applicable rules. If you have concerns or wish to make a complaint about our privacy practices, you may contact us directly. Under India’s Digital Personal Data Protection Act (DPDPA) 2023, you also have the right to file a complaint with the Data Protection Board of India if needed.

Policy Changes

We may update this Privacy Policy occasionally. We will post the updated policy on our website with a new “Last Updated” date. Please check back periodically. Your continued use of the site after changes indicates acceptance of the revised policy.

Jurisdiction

This Privacy Policy and any disputes related to it are governed by the laws of India. As per Indian government guidelines, any legal issues are subject to the exclusive jurisdiction of Indian courts